Digital intelligence for your dental practice

With ioDent®, W&H brings the Internet of Things (IoT) directly into your practice – opening up new dimensions in efficiency, convenience, and digital connectivity. The cloud-based platform intelligently connects your W&H devices and makes them an active part of your digital workflow. The result: noticeable relief for the team and full control over all processes.

Three areas of application. One smart solution.

ioDent® specifically optimises three key areas of your practice: Hygiene, Surgery, and Imaging – for a consistently digital and efficient treatment process.

  • Hygiene

    Supported devices: Sterilizers, Thermal washer disinfectors

    Your benefits with ioDent®

    • Cycle protocols: automatic, audit-proof documentation of all cleaning and sterilization cycles.
    • Routine test logs: with eLog, routine tests (e.g., Helix tests) are documented digitally and securely – fast, simple, audit-ready.
    • Traceability with EliTrace: complete tracking of instruments and their use.
    • Real-time monitoring: immediate status messages and maintenance notifications – for maximum availability.
    • Central device management: software updates, device status, and product registration at a glance.
    • Digital service access: repair offers, service partners, and service status available at any time.
    Hygiene
  • Surgery

    Surgery

    Supported devices: Surgical devices

    Your benefits with ioDent®

    • Planning integration: seamless connection to 3D planning software such as SICAT Suite.
    • Digital treatment documentation: torque, speed, and materials used, such as implants, biomaterials, and consumables, are documented during treatment.
    • Real-time monitoring: immediate status messages and maintenance notifications – for maximum availability.
    • Central device management: software updates, device status, and product registration at a glance.
    • Digital service access: Repair offers, service partners, and service status are available at any time.
  • Imaging

    Supported devices: Seethrough portfolio

    Your benefits with ioDent®

    • Upload and share X-ray images: images can be uploaded to the cloud and shared with colleagues at the click of a button.
    • Online viewer: X-ray images can be viewed directly in the browser, without any special computer hardware requirements.
    • Data security & GDPR compliance: encrypted transmission and centralised data management.
    • Real-time device status: immediate notification of maintenance or calibration needs.
    • Alexis Chat: live chat with technical specialists.
    Imaging

ioDent® – Your practice. Your data. Your advantage.
Experience how intelligent connectivity transforms your practice – with smart technology from W&H.


  • Intelligent Assist

    Intelligent Assist is an integral part of the digital ioDent® system. It enables a direct and proactive connection to your service partner.

    As an intelligent monitoring system, Intelligent Assist supports dental practices with a variety of digital functions – from early detection of maintenance needs to automated device updates.

    • Key features of Intelligent Assist

      Less downtime
      Key processes in the practice must run smoothly. This can be ensured with a combination of regular monitoring, perfect maintenance, and early problem detection by your W&H service partner.

      More efficiency and productivity for your team
      By automating administrative tasks with ioDent®, you and your team can focus more on your patients.

      Better service
      Thanks to precise real-time information on device status, W&H service partners can offer completely new service models. Intelligent Assist detects maintenance needs or malfunctions early and can automatically send a notification to the responsible service partner. You benefit from shorter response times, well-prepared visits, or automated supply of consumables.


      Simply register for free

      Use ioDent® from any device, either in the browser or as a PWA (Progressive Web Application). Register for free on our website and start working with ioDent®. No installation, no setup, and no plugin required – just open your browser and get started.


      Available languages:

      • English
      • Italian
      • German
      • Spanish
      • French


      Frequently asked questions – FAQs

      • What is ioDent®?

        ioDent® is W&H's cloud platform that provides digital solutions for dental practices and service partners.

      • Which devices are compatible with ioDent®?

        All W&H sterilizers from 2017 onwards, our Thed and Thed+ thermal washer disinfectors, all devices from the Seethrough portfolio, and the new Implantmed Plus II are compatible with ioDent®. Furthermore, any device or handpiece from any manufacturer can be registered with ioDent®.

      • How does the connection between my devices and the ioDent® cloud work?

        The devices are simply connected to your local network via a LAN cable or Wi-Fi. Once the internet connection is established, simply scan the QR code from the device display with your smartphone and follow the steps.

      • What advantages does ioDent® offer me?

        ioDent® offers many useful additional functions for W&H devices that simplify everyday practice and automate routine tasks such as documentation.

      • How do I get an ioDent® account?

        Simply register for free at iodent.com, connect your device, and you're ready to go. Even with the free basic package, you’ll receive software updates, information on replacing consumables, reminders for service and maintenance activities, and much more.

      • What are the advantages of connecting my sterilizer to ioDent®?

        In addition to basic functions such as software updates and customisable reminders for service and maintenance activities, you also receive the full scope of the ‘Reprocessing’ package. This includes fully automatic batch documentation as well as the digital sterilization logbook eLog for routine tests such as Helix and B&D.

      • What are the advantages of the ioDent® eLog function?

        With eLog, the results of routine tests, such as Helix or B&D tests, can be easily documented and archived digitally – eliminating the need to store paper strips.

      • What are the advantages of connecting my surgical device to ioDent®?

        With ioDent®, you can preset your Implantmed Plus II to reduce manual steps before treatment. In addition, all treatment parameters are automatically documented online, and you can create personalised reports for referring doctors or patients at the touch of one button.

      • What can I do with my X-ray images in ioDent®?

        ioDent® offers a simple and GDPR-compliant way to share X-ray images with other doctors. The integrated online viewer allows users to view X-ray images without any special hardware requirements – from any laptop, smartphone, or tablet.

      • What advantages does real-time monitoring with ioDent® offer me?

        Your service technician can always monitor the status of your device and take immediate action in the event of malfunctions. This reduces device downtime and, as a result, practice downtime.

      • How does ioDent® help maintain my devices?

        ioDent® proactively informs you when consumables need to be replaced or service and maintenance appointments need to be scheduled. In addition, your service technician can view the machine data of your connected device and initiate necessary steps before a device breaks down.

      • What does the ioDent® Intelligent Assist function offer?

        Intelligent Assist proactively informs your service partner about device errors. Via an online ticket, they can proactively take actions to keep your device operational or get it back up and running as quickly as possible.

      • Can I also use ioDent® on mobile devices, e.g., via an app?

        ioDent® can be used on any device – whether a computer, laptop, smartphone, or tablet.
        All you need is internet access and any browser.


      Interested in ioDent®?

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