Service Request Form

Need Service?

We want to provide you with the best possible repair service.

1. Fill out this form completely - use a valid/accessible email address!
2. Pack your equipment securely.
(W&H Impex Inc. will not take responsibility for transportation damages)
3. After evaluation, our W&H Service Team will provide a detailed written estimate by email ONLY.

Declined Repairs and Unanswered Quotations Policy

1. Equipment associated with a declined repair quotation may be returned at the customer's request, subject to an evaluation and return shipping fee. Customers may alternatively authorize W&H to dispose of the equipment at no cost.
2. Any quotation that remains unanswered for 90 days from the quotation date will be deemed abandoned. W&H reserves the right to dispose of the equipment without further notice and at no cost to the customer.


Please select and fill in ...

Your service request has been submitted successfully. A W&H representative will review your case shortly. Please check your emails for the Service Intake Document.
If you want to start a new Service Request Form, please click here.

An error occurred and your request was not sent. Please try again or contact service.ca@wh.com / service.us@wh.com

Product Type*

For sterilizer repair inquiries, please contact your distributor directly.

Country*

Business & Contact Information

How would you like W&H to coordinate your service quotation and invoicing?*

Address

PLEASE NOTE: The Tax ID# is a legal requirement for business tax verification purposes only and will be protected by law – strictly confidential.

Equipment*

Add one entry per item you are sending in for service.

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Please make sure you add every individual item you are sending in for service.

Return Shipping Option

Return shipping from W&H to be specified.

* Mandatory field

Should you have difficulty filling out this form, please send an email with your service request information to service.ca@wh.com or service.us@wh.com.

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