Service Request Form

Need Service?

We want to provide you with the best possible repair service.

1. Fill out this form completely - use a valid/accessible email address!
2. Pack your equipment securely.
(W&H Impex Inc. will not take responsibility for transportation damages)
3. After evaluation, our W&H Service Team will provide a detailed written estimate by email ONLY.

Declined Repairs and Unanswered Quotations Policy

1. Equipment associated with a declined repair quotation may be returned at the customer's request, subject to an evaluation and return shipping fee. Customers may alternatively authorize W&H to dispose of the equipment at no cost.
2. Any quotation that remains unanswered for 90 days from the quotation date will be deemed abandoned. W&H reserves the right to dispose of the equipment without further notice and at no cost to the customer.

Sending more than one item for service?

Please ensure all equipment being shipped to W&H for service is entered on this form. Each item must be included to avoid delays in processing your request.

Please only submit the service request once. Once submitted, your service request will be reviewed, validated and an email will be sent with the Service Intake Document attached.